Complaints
In the State of North Carolina, all persons, firms or corporations engaged in the installation, maintenance, servicing and repairing of refrigerating machinery, equipment, devices and components are required to hold an active Refrigeration Contractor License.
--To check if a person or company holds an active Refrigeration Contractor License, search our Licensee Database.
In order to file a complaint, submit a Complaint Form.
**21 NCAC 60 .1102 PREFERRING CHARGES**
(a)Any person who believes that any refrigeration contractor is in violation of the provisions of G.S. 87-59 may prefer charges against such contractor by setting forth the charges in writing with particularity including, but not limited to, the date and place of the alleged violation. Such charges shall be signed and sworn to by the party preferring such charges and filed with the Executive Director of the State Board of Refrigeration Examiners at the office of the Board, 889 Highway 70 West, Garner, North Carolina 27529.
(b)A licensee who prefers charges against a refrigeration contractor shall cooperate with the Board in its investigation of the complaint including the execution of an affidavit covering their knowledge of the facts and circumstances concerning the complaint, if required, and participate in any legal action authorized by the Board if requested by the Board or its representative.
(c)A licensee shall fully cooperate with the Board in connection with any inquiry it shall make. Full cooperation includes responding in a timely manner to all inquiries of the Board or representative of the Board and claiming Board correspondence from the U.S. Postal Service.
For reference:
-NC General Statutes Governing Refrigeration
-Administrative Code.
-Interpretive Statements
-Limits of Electrical Wiring
-FAQ